Grant Support ProgrammeLicenses & Regulatory Information
This page explains, in general terms, who operates Grant Support Programme, the framework the service works within, where it is and is not offered, and how to obtain our corporate and compliance documentation.
- Documents available on request
- Defined jurisdiction policy
- Written compliance procedures
On this page
- Operating entity
- What this is not
- Regulatory contact
- Regulatory framework
- Requesting documents
- Jurisdictions
- Notes on this page
Which legal entity operates the service
Grant Support Programme is a trading name used by the company that owns and operates this website and the associated client platform.
When you agree to our terms and create an account, you enter into a contract with the operating company. Terms of Use The client agreement provided during account setup contains the operating company's registered legal designation, organizational structure, registration details, and affiliated group information. This information is also available upon request through the methods outlined in the "Requesting documentation" section below.
Because corporate structures, registered particulars and service arrangements can change, we deliberately do not restate them as fixed text on a marketing page. The client agreement and the documentation pack we send you are the authoritative source; where this page and those documents differ, the documents prevail.
Group companies and service providers
Certain functions - technology hosting, payment processing, market data, customer identification tools - are carried out by specialist third-party providers under written agreements. The categories of provider we use, and the way your personal data is handled by them, are described in our Privacy Policy. Provider identities are not displayed on this page.
What Grant Support Programme is not
Being clear about what we do not do is as important as describing what we do.
| Statement | Position |
|---|---|
| Personal investment advice | Not provided. Information, education and market commentary are general in nature and do not take your circumstances into account. |
| Tax, legal or accounting advice | Not available. Seek guidance from a suitably certified advisor in your jurisdiction. |
| A bank or a deposit account | Account holdings are not bank savings, do not provide a fixed return, and are not protected under any deposit-insurance program. |
| Guaranteed or fixed returns | Never promised. Past performance is not a reliable indicator of future results. |
| Discretionary portfolio management | We do not manage or execute transactions on an account at our sole discretion. |
| Execution and account services | ✓ Made accessible, contingent on authentication, qualification requirements and stated conditions. |
Capital is at risk. The value of investments can fall as well as rise and you may receive back less than you put in. Please read the Risk Disclosure before you decide to use the service.
Regulatory and compliance questions
Inquiries regarding our regulatory standing, our adherence protocols, or matters needing higher-level attention should be sent via the compliance contact option, not the standard help desk.
How do I raise a compliance question?
Send it through the contact page and label it "Compliance". Supply the account's email identifier if applicable, and briefly outline your question in one or two sentences.
How do I make a formal complaint?
Use the same route and mark the message "Complaint". You will receive an acknowledgement, a reference and an indication of the timeframe for a substantive reply. If the outcome does not resolve the matter, the reply will explain the further escalation options available to you.
How may I notify you of dubious transactions or unauthorized use of our name?
Use the report abuse page. Impersonation of Grant Support Programme in messages, adverts or cloned sites should be reported there so we can act on it.
Are inquiries from companies or media directed through this channel?
Affirmative - utilize the contact form with an informative header and your message will be directed to the appropriate department.
The regulatory framework we work within
We describe here the type of obligations that govern the service, rather than naming authorities or quoting reference numbers, which belong in the formal documentation.
- 01
Client identification
Every account is verified before funding, trading or withdrawal, in line with the KYC and AML controls described on our KYC & AML page.
- 02
Financial-crime prevention
Implementation of sanctions and risk assessment protocols, continuous monitoring of transactions, internal review mechanisms, and document storage in accordance with applicable legal timeframes.
- 03
Handling of client money
Client balances are recorded separately from the operating funds of the business, and payouts are returned to a verified instrument in the client's own name.
- 04
Fair and clear communication
Costs, spreads and any applicable fees are published in your account and on our pricing page. We do not promise specific returns, and all promotional material carries a risk warning.
- 05
Data protection
Personal data is processed on a defined lawful basis, retained only as long as necessary, and protected by access controls and encryption in transit and at rest.
- 06
Complaints handling
A written internal complaints procedure with acknowledgement, investigation and a substantive reply within the timeframe stated when your complaint is logged.
Where a jurisdiction establishes more demanding local rules than those stated above, those more demanding rules apply to clients situated in that jurisdiction.
How to request corporate and compliance documents
Clients, prospective clients and professional counterparties may request our corporate and compliance documentation. We provide it on request rather than publishing it openly.
What can be requested
- Confirmation of the operating entity and its corporate particulars.
- The current client agreement and the schedule of costs applicable to your account.
- A summary of our AML and client-identification procedures.
- The dispute-resolution framework and path for raising matters higher.
- Data-protection information relating to your own personal data.
How to make the request
- 01
Write to us
Use the contact route on our contact page. Put "Regulatory documentation request" in the subject line.
- 02
Identify yourself
State whether you are an existing client (and give the email address on the account) or a prospective client, and which documents you need.
- 03
Receive the pack
Requests are answered within the timeframe stated when your request is acknowledged. Some documents may be provided in extract form where they contain confidential internal detail.
Documents are sent to the verified contact details on file. We cannot send account-specific documentation to a third party without your written authorisation.
Jurisdictions served and excluded
We only offer the service where we have authorization to do so. At the time of registration, availability is determined based on your country of domicile, and this may be subject to change.
Where the service is offered
Accounts may be opened by residents of the countries listed as eligible in the registration flow of your account. If your country appears in that list and you pass verification, you can proceed. If it does not appear, the service is not available to you.
Where the service is not offered
- Countries and territories subject to applicable international sanctions or embargoes.
- Jurisdictions in which offering this service category to retail customers requires a local license that we do not possess.
- Jurisdictions classified as presenting elevated financial crime risk pursuant to applicable regulations.
- Any territory we have chosen to exclude for internal risk reasons.
No solicitation
Nothing on this website is directed at, or intended for distribution to or use by, any person in a jurisdiction where such distribution or use would be contrary to local law. Accessing this site from an excluded jurisdiction does not create a right to use the service. If you move to an excluded jurisdiction while holding an account, tell us - the account may need to be restricted or closed and any balance returned to you.
Notes on this page
- This section serves an informational purpose only. It is not binding contractual language and does not supersede the client agreement.
- All figures, ceilings or timeframes referenced throughout this website are approximate in nature; the information accessible in your account takes precedence.
- The content of this page is reviewed periodically; the version published here is the current one.
- Read alongside the Terms of Use, the Risk Disclosure, the Privacy Policy and the KYC & AML Policy.
Need something in writing?
If you are performing due diligence regarding Grant Support Programme, please reach out to us directly. We prefer to supply you with the pertinent materials rather than you depending on an outline.
Request the compliance pack
Registration details, terms of engagement, AML disclosure and dispute-resolution procedure.
- Subject line: "Regulatory documentation request".
- Delivered to the confirmed address information held in your profile.
Put your capital to work today
Open your account, fund it from ₦340,000 and watch your portfolio allocation update on the dashboard from day one.